Monday, December 1, 2014

Multilanguage staff makes the stay of foreign clients in clinic more comfortable


   
Center for Human Reproduction BioTexCom has been rapidly gaining momentum, confidently shoots ahead its European competitors. Foreign patients who have faced with the infertility diagnosis can find a perfect treatment in this Ukrainian clinic. BioTexCom managers who help foreign patients to go through the medical program without difficulties are fluent in different languages ​​: English, German, Italian, Spain, French, Romanian, Hebrew and Chinese. Therefore, clients can communicate with the manager and doctor the language they prefer. Managers who are in attendance on clients are accredited to work in the state institutions, as well as have an experience on working with documentation for surrogacy (Ministry of Justice, Ministry of Foreign Affairs). They organize all the work with the infertile couple, dealing with all necessary documents and stay in touch with clients from the very beginning to the end of the medical program. Visiting foreign country you will never be left alone without help.
   We always care for the maximum comfort of our patients. In 2013, BioTexCom center has received an award for the best service and work with clients. All medical programs are thought over in clients’ favor. You pay a fixed sum and not a penny more. Patients here have an opportunity to choose the most suitable medical package according to the diagnosis, and, in the case of unsuccessful outcome you will get all the money back. BioTexCom is the only reproductive medicine center in the world where you will be returned the full cost of the program in the case of failure. But, it’s extremely rare incident here. Methods of the work have been thought over in such way that doctors achieve desired result as quickly as it’s possible. Unique methods of work with embryos and preparation of donor / surrogate mother / allow BioTexCom specialists to achieve high results in the field of reproduction.
   Patients from all over the world visit BioTexCom clinic and find happiness of maternity / paternity here after numerous failed attempts of the IVF in different European clinics.
True – Life Story Told by the BioTexCom Patient

When I was 28 years old I went through a serious surgery during which doctors had to dissect my ovarium out. Medical workers warned me of the consequences in future, in particular infertility. I had no choice in the matter because we did not think about fertility at that moment but how to save my life. Being 30 years old my husband and I gave thought to child. Having known my diagnosis we understood that I can bear a child only with the help of donor eggs and IVF program. Therefore, we gave a second thought to reproductive medical programs, studied all information and chose the country where we can take advantage of ART. India is one of the well postered among such countries. Price for donation program is rather handsome in addition we wanted to see tourist India. So my husband and I packed our bags and flew to South Asia. We chose one reproductive medicine clinic. There we were met by a friendly, pleasant woman - clinic director. She told us that all their donors are faith worthy - none of them smoke, drink alcohol or take drugs. Medical program takes place under doctors’ control and in accordance with all norms. Be that as it may, but all donors there are of Hindu race. We have nothing against people of other nationalities but still we wanted child to be like us, as far as possible in this case. We have taken note of the Indian clinic and decided to look for another one. Spain, clinic in Barcelona was the second enter we opted for. Visiting Spanish center we were impressed with the high level of organization and services quality. Having got to know all programs’ proposals and conditions we signed the contract. After medical examinations (tests, ultrasound and semen analysis) we have chosen a suitable donor and began stimulation. I took hormonal drugs during more than a month. Program was conducted with the use of frozen oocytes. Embryo transfer did not last long but was rather painful. Unfortunately, the result was negative – I was not pregnant. Doctors explained that it happens so because not all are lucky to become pregnant on the first try. As a result, they twisted our arm and we agreed for another two IVF attempts in their clinic. It should be noted that during this time we have spent a lot of money. We had to pay separately for each IVF attempt. In addition, expenses for accommodation, meal, transfer, some medicines and flight was also shouldered as a burden. But it is not the most important thing, because our dream was so long-awaited child. After three attempts in Spain we have not reached our goal. After we came back home we talked to those who also went through donation program. In addition we studied information about eggs cryopreservation and realized that the problem was just in freeze. Process of cryopreservation of genetic material adversely affects its quality that’s why very often the result is negative. Having already some experience and being taught from own mistakes we continued our search for the ideal clinic. Russia was our next attempt to find happiness. In the Russian Federation doctors use fresh eggs and argue that " you will not go back home without successful pregnancy". Russia was a distant and unknown country for us - rumors of its underdevelopment and poor service walked over Internet networks and forums nevertheless we decided to take a chance. Level of service fades in comparison with possible parenthood. Having arrived in St. Petersburg, reproductive medicine clinic, we did not see high European standards but it was quite good. Our doctor, obstetrician-gynecologist, listened to our history, studied all medical records, conducted a number of tests and said: "Do not worry my dear, we will try our best and everything will be ok!" We man up, psyched us up for success and started new treatment in Russia. Egg donor and I were stimulated in order to synchronize our menstrual cycles. Again and again I took hormonal drugs, felt bad but had a firm belief in good result. After embryos transfer my husband prayed with bated breath. But ... that attempt was not successful as well. We were a bit disappointed and downhearted. All these torments, clinics in different countries and numerous failed attempts had been lasting for ten years. During this time I had took an incredible amount of hormonal medicines, went through a lot of medical tests and, frankly speaking, I was tired mentally and physically. And one day we saw an advertising of reproductive medicine clinic BioTexCom. Centre offered unimaginable conditions and 100% guarantee of success. Medical package includes meeting at the airport, transfer, accommodation, meal and medical program with a certain number of attempts. All these are included in a fixed sum for the program. We paid not a penny more. Weighing all the "pros" and "cons" my husband said me: "I love you and want to raise our own children. So I'm with you and together we will go through all difficulties". We went to the Ukrainian capital, Kiev. Center for human reproduction BioTexCom. We felt that everything will turn out good just having left the airport. We were met by a clinic’s driver –friendly, polite man stood with a sign where our surname was written. He helped us with the luggage and conducted to the car. When he brought us to the clinic a pretty lady met us on the doorstep - she charted with us before our arrival and was our manager-translator during the program. She led us to the clinic, offered coffee and we got to know each other better. She spoke English very well and we had no problems communicating. Then we visited a doctor. She talked to us and conducted ultrasound investigation. The doctor told me that they conduct programs using fresh oocytes, apply best practices and have a high deliverable. She added that we were not the first ones in the BioTexCom clinic who came after unsuccessful attempts made abroad. Further there were a standard procedure of stimulation, which I already knew by heart and embryo transfer. In Ukraine, during preparation for the program, I took such medicines as Progesterone, Oksiprogesteron, Proginova, Utrozhestan and various vitamin complexes. It is important to take into account the fact that all medicines were given to me in the clinic and I did not pay for them. In the BioTexCom center doctors calculate the perfect day for transferring and use the highest quality biological material. Well, let alone all these details, as result tells louder than words - after the first attempt I finally got pregnant! We were as happy as a pig in mud! We could hardly believe that our dream came true – I was pregnant and we were waiting for our long-awaited child. I will not go into details concerning the level of services and country as a whole. Yes, Ukraine is not a country with European level, but people there are very kind and friendly. And doctors of the BioTexCom are really professionals and sometimes work wonders using modern technologies and unique techniques.

   There is no absolute infertility! BioTexCom center knows it for sure and continues to improve its methods in order to deal with the infertility.

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